Privacy Policy — Crown & Antler Co.
Crown & Antler Co. is committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.
1. Information We Collect
We may collect:
- Name
- Email address
- Billing & shipping address
- Phone number
- Order details
- Payment information (processed securely by Square)
- Website usage data (analytics)
2. How We Use Your Data
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our website and services
- Send order updates and tracking
- Prevent fraud
- Comply with legal obligations
We do not sell or share your data with third parties for marketing.
3. Legal Basis for Processing
We process your data under:
- Contractual necessity (fulfilling your order)
- Legitimate interests (improving services)
- Legal obligations (tax, accounting)
- Consent (newsletter signup)
4. Cookies
Our website uses cookies for:
- Analytics
- Checkout functionality
- Website performance
You can manage cookies in your browser settings.
5. Data Storage & Security
Your data is stored securely on UK/EU‑compliant servers. Payment information is handled by Square and never stored by us.
6. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
Contact info@crownantler.co.uk to exercise your rights.
7. Contact
For privacy enquiries: 📧 info@crownantler.co.uk